Your website is up and running and almost overnight you are receiving lots of emails. But… they aren’t the ones you were hoping for – it’s spam.
Welcome to one of the downsides of being online. We publish your email address on your website for your customers so they can get in touch with you, ask questions and hopefully purchase your products or services. Unfortunately, the spammers also have access.
They use spambots, automated programs designed to search the web for email addresses, to collect them for mailing lists.
Until recently, you could put extra spaces in your email addresses, or spell out the word ‘at’ instead of using the @ symbol, to foil the spambots. These are no longer valid defenses as most spambots have been reprogrammed to include these new formats.
These little tricks also make your company look unprofessional and require your potential customer to stop and reformat your email address before they can contact you.
Personally speaking, I would hesitate to do anything that makes it more difficult for customers to contact you especially since even the most basic email programs contain some form of spam filter.
Word of caution:
If you are using a spam email filter, be careful of the security settings you use. Don’t become overzealous in your quest to banish spam because you may end up inadvertently losing emails from legitimate clients who are trying to send you information. A great example of this is the word ‘sex’. It may sound like a no-brainer to filter out porn, but it is also a valid gender question on many forms.
Never reply to spam to request to be taken off their mailing list. All this does is verify your email address ensuring you’ll receive twice the amount of spam.
For more tips please return to the home page of
SNB Consulting Services – Web Design 101
or check out our website at http://snbconsultingservices.ca.
Contact us directly at firstname.lastname@example.org or 604 202 4519